May 4, 2020 - Patient Update
Our goal is to continue to support patients and address health care concerns during the COVID-19 pandemic. Our offices are taking extra precautions to ensure we can safely care for you. This includes robust patient screening, universal masking, hand-washing, social distancing, and enhanced cleaning and sterilization of patient, staff, and waiting areas. Please note: We are continuing to perform virtual telehealth visits for non-procedure appointments until further notice.
Preparing For Your Procedure Appointment
Our organization and its facilities are taking extra measures to keep patients safe when it is necessary for them to have an in-person appointment. We ask all patients to please follow the temporary measures below and aid us in our efforts to keep you and your care team safe.
Prior to Arriving
We will continue to ask you a few questions when you schedule your appointment to help identify any symptoms or recent exposures you may have had to COVID-19. If you have a procedure, we request that you please call the office from your car to CHECK-IN for your appointment.
All patients and staff are required to wear a mask to decrease the risk of COVID-19 exposure. Please bring your own face mask or covering to wear while at our facilities. The Center for Disease Control and Prevention has details on appropriate face coverings. Please do not bring anyone else inside the facility.
Elective procedures are being scheduled by our care teams on a case-by-case basis. We want to accommodate all requests in a timely fashion and truly appreciate your patience. Should you have any questions, please call us at 904-230-3006 or email us at firstname.lastname@example.org.
May 1, 2020
Phase I Reopening
We are now entering Phase I of business reopening as of May 4, 2020. We are actively monitoring recommendations by the CMS, CDC, American Medical Association, American Academy of Neurology, Florida Medical Association, Florida Department of Health, Governor DeSantis’ Executive Order 2020-112, and local agencies. As we make the transition toward Phase II and Phase III, please understand that at this time, we advise taking continued precautions such as social distancing, mask-wearing, hand-washing, and stay at home orders as much as reasonably possible. We will contact you directly for reopening as individual factors dictate fitness for coming into the office. Please note that McGreevy NeuroHealth has developed specific protocols which will be discussed in detail before any visits to the office, so as to contain COVID-19 exposure. The facility is undergoing extensive hydrostatic cleansing in preparation for patients. We want to reassure you that we are taking all safety measures to enhance your experience. We thank you for your patience and attention.
Yours in Health,
Kai McGreevy, MD
April 12, 2020 - SUCCESSFUL TRANSITION TO TELEHEALTH
McGreevy NeuroHealth has successfully made the transition toward delivering patient care through virtual telehealth visits. Our staff has worked very hard to be able to get our platform running smoothly and capturing every single patient that was at risk for loss to follow-up. Although the COVID-19 period has presented many challenges, we are running strong and, in fact, are mastering the technology. We will stay abreast on the forefront of COVID-19 news and will keep you, the patient, informed. If you are having difficulty reaching McGreevy NeuroHealth, you may call us at 904-230-3006 or use the email address on our website.
Yours In Health,
Kai McGreevy, MD
March 23, 2020 - VIRTUAL TELEHEALTH APPOINTMENTS NOW AVAILABLE
In attempts to reduce the spread of COVID-19, McGreevy NeuroHealth will be conducting follow up appointments by utilizing a video communication platform. This is a FREE secure service that can be used with a computer, smartphone, or tablet with video and audio capabilities. This will allow our providers to continue providing care while reducing potential exposure to COVID-19. A member of our staff will reach out to you in order to provide the MEETING ID and PASSWORD needed for your appointment.
Below, you will find information on how to use this platform and the steps to take on different types of devices. If further assistance is needed, please contact Angie at (904)230-3006 ext. 112.
Dear Patients of McGreevy NeuroHealth,
First, I would like to thank you for the opportunity to care for your neurological and pain management needs. I consider myself privileged to be in this position.
Second, I want to wish you the safest possible course throughout the current COVID-19 pandemic.
In response to the executive order from Governor DeSantis mandating that all elective procedures are prohibited until further notice, we have decided to temporarily close the office to work on other ways of providing care and treatment.
Beginning immediately, we are evaluating existing and new patient visit requests to coordinate a plan that will enable ongoing management of your conditions during the COVID-19 pandemic. Please note that we can still provide and adjust prescriptions when necessary.
We realize your healthcare needs. Thus we are working on a virtual way to provide continuity of care in the form of telemedicine during this interim. We are working hard to get this up and running as soon as possible and will provide education in the form of video tutorials on our website.
Last but not least, due to the expansive nature of this Public Health Emergency, we have taken the initiative to help protect you by ensuring employees of McGreevy NeuroHealth are tested and negative for COVID-19. This will be a process, but we feel it is the responsible thing to do under these circumstances. We will monitor when it is safe to bring patients back to the office for follow-ups and treatments face-to-face.
We sincerely thank you for your patience during this difficult time that we are all facing together.
Yours in Health,
Kai McGreevy, MD
Medical Director, McGreevy NeuroHealth